Modern mobile devices showcased in Dubai retail environment

Empowering Your Mobile Experience in the UAE

All-in-one mobile solutions — retail, repair, accessories, and seamless SaaS onboarding tailored to your needs.

Team at Al Emarat Mobile Solutions assisting customers

About Al Emarat Mobile Solutions

Revolutionizing how Dubai stays connected — through innovative solutions and unmatched customer care.

Established in the prestigious city of Dubai, Al Emarat Mobile Solutions has redefined what it means to deliver truly comprehensive mobile technology services. Beginning as a family-run mobile retail store in the heart of the city, we rapidly grew thanks to our commitment to quality and innovation. Over the past 15 vibrant years, we have welcomed thousands of clients — from busy professionals in Downtown Dubai to families in Jumeirah and tech entrepreneurs in Dubai Internet City.

Our core philosophy centers around empowering our customers through advanced mobile solutions, harnessing the latest technologies and best practices in the industry. What makes us stand out is our deep understanding of the regional market and the diverse needs of the UAE’s multicultural population. We believe that seamless connectivity is the backbone of modern success, whether you are a student needing fast gadget repair before exams, or a large corporation seeking reliable device fleet management and SaaS onboarding.

Al Emarat Mobile Solutions is more than a store — we are a technology partner devoted to optimizing every client’s digital experience. Our skilled technicians and support staff are fluent in several languages and always ready to assist, uphold the values of trust, respect, and transparency. This client-first mindset is why so many return year after year, and refer friends and colleagues with confidence.
We also take sustainability seriously, implementing eco-friendly service practices and actively partnering with responsible electronics disposal channels in the UAE.

Our comprehensive range of offerings includes not just premium device retail and expert repairs, but also wholesale distribution of the latest accessories. We bridge the gap between traditional retail and modern SaaS-powered support through a state-of-the-art platform. This digital system provides real-time diagnostics, live customer assistance, and secure, automated updates — simplifying the mobile experience for individuals, SMEs, and enterprises nationwide.

At the heart of our mission is a drive to keep every customer — be they residents, visitors, or businesses — ahead of the mobile technology curve. With more than 10,000 devices repaired and 150+ brands stocked, we have left a mark on Dubai’s iconic technology retail landscape. Our longevity is proof that we never rest on our laurels, constantly training our staff and updating our service portfolio to meet new demands.

We aim to be the first and final stop for all things mobile — blending a personalized approach with efficient, technology-driven processes. Whether you seek the latest device, urgent screen replacement, a bespoke SaaS integration, or friendly advice, you will always find a warm welcome at Al Emarat Mobile Solutions. Let us help you stay connected — the smart and seamless way.

10,000+
Devices Repaired
150+
Brands Stocked
15 Years
Industry Experience

SaaS Feature Showcase

Discover our integrated SaaS platform powering device management, support, and automation — designed for seamless onboarding and optimal day-to-day use. We build technology that helps our clients stay ahead, productive, and secure.

Remote Diagnostics Icon
Remote Diagnostics

Instantly analyze and troubleshoot device issues with a single click. Our remote diagnostics scan saves hours on troubleshooting by providing fast, reliable solutions for every device, wherever you are in the UAE.

Workflow Automation Icon
Workflow Automation

Reduce human errors and save time by letting our system automate repetitive jobs like onboarding, repair ticket creation, and status updates. Focus on growing your business while we handle the logistics.

Live Support Chat Icon
Live Support Chat

Connect with certified experts for instant help. Our live support channel is always open to resolve any technical questions or user concerns right when they arise.

Smart Inventory Management Icon
Smart Inventory Management

Monitor your device and accessory inventory in real-time. Receive automatic low-stock alerts and ensure that your shop or office never runs out of essentials.

Feedback & Analytics Icon
Feedback & Analytics

Visual dashboards provide actionable insights into customer satisfaction, issue trends, and business opportunities — so you can keep improving every step of the way.

Cloud-Based Software Updates Icon
Cloud-Based Software Updates

Roll out security patches and the latest features to all your linked devices from one secure dashboard. Enjoy peace of mind knowing that your organization is always up to date.

Our Services

From the latest device retail to certified repairs, comprehensive accessories, and SaaS-powered support — we are your single destination for all things mobile in the UAE. Our award-winning team blends innovation with reliability for services you can count on.

Mobile Device Retail in Dubai
Mobile Device Retail

Explore the newest smartphones, tablets, smartwatches, and wearables from over 150 top global brands. Our flagship Dubai store offers exclusive deals, authentic products, and on-site demonstrations, ensuring you invest in exactly the right device for your needs. All our devices come with manufacturer warranty and competitive prices, often matching or beating online retailers in the Emirates.

Shop Devices
Device Repair in Dubai
Expert Device Repair & Servicing

From cracked screens and battery swaps to complex internal diagnostics, our certified technicians use only original parts and state-of-the-art equipment. Our repair lab is renowned for fast turnarounds — most jobs are completed within hours. Emergency walk-in repairs and express repair options are available, so you never have to be without your device. Every service is covered by a satisfaction guarantee and detailed service report.

Request Repair
Accessory Wholesale Dubai
Wholesale Accessories

Stock your business or retail chain with the UAE's most reliable source of mobile accessories. We offer bulk pricing for phone cases, chargers, power banks, earphones, Bluetooth headsets, and more. Trusted by resellers and corporates, our accessories can be customized with your brand, and shipped anywhere in the country within days.

Get a Quote
Customer Support Dubai
Customer Support & Consultation

Our experienced consultants and friendly support staff are on standby to assist with device setup, email management, data transfer, troubleshooting, and everything in between. We excel at personalized solutions, including unique customization for clients with specific accessibility or language needs, ensuring everyone can make the most of their mobile technology.

Contact Support
Software Upgrades Dubai
Software Updates & Customization

Stay protected with our cloud-driven updates. We keep your devices running the latest OS for peak performance and deliver customizations such as language packs, parental controls, or special business software. Whether you’re in the office or on the go, our remote update team ensures you’re always on the cutting edge — safely and efficiently.

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How It Works

Get started with our SaaS onboarding in just a few simple steps — designed for every customer, whether a single user or growing enterprise. We ensure an intuitive, supportive experience from sign-up to ongoing success.

Registration and Device Linking
Step 1
Registration & Device Linking

Sign up on our secure portal and connect all your mobile devices — from business phones to family tablets. Our system guides you through each step, ensuring your devices become part of your digital ecosystem instantly.

Personalize Preferences
Step 2
Personalize Preferences

Set up automation options, notification settings, and workflow preferences powered by industry-leading SaaS technology. Your account is uniquely fitted to your usage, streamlining daily tasks and reducing manual efforts.

Dashboard and Features
Step 3
Access Dashboard & Features

Log in to your custom dashboard and access a suite of productivity, monitoring, and support tools. From advanced analytics to real-time chat, everything you need is available in one easy-to-use interface.

Ongoing Support and Analytics
Step 4
Ongoing Support & Analytics

Receive regular updates, monitor your devices’ health, and connect with our experts any time. Our platform continues to optimize your mobile experience, so you can focus on what matters most.

What Our Clients Say

Dubai’s vibrant community and thriving businesses trust Al Emarat Mobile Solutions for reliable technology, fast support, and an unwavering commitment to customer satisfaction.

Oasis E-Commerce Client Logo Desert Light Tech Company Logo

Our Team

Dedicated experts, cultural bridge-builders, and pioneers in their fields — meet the people who keep Al Emarat Mobile Solutions at the forefront of Dubai’s technology sector.

Hassan Al Abbar - CEO
Hassan Al Abbar
Founder & CEO

With 15+ years leading in mobile technology, Hassan combines deep industry know-how with a passion for customer-centric progress. His vision has transformed Al Emarat into a model for integrated tech solutions in the UAE, and his open-door policy inspires innovation at every level.

LinkedIn
Maya Khalid - Head of Operations
Maya Khalid
Head of Operations

A master at process optimization and team leadership, Maya ensures seamless service delivery across all touchpoints. Her operational expertise keeps our workflows smooth and our customers returning, year after year.

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Tariq Yousuf - Technical Lead
Tariq Yousuf
Technical Lead

As both a repair engineer and SaaS architect, Tariq’s knowledge spans hardware and software. He researches the latest upgrades, guiding the team in deploying technology that keeps clients’ devices at peak performance.

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Samira El Sayed - Customer Success Lead
Samira El Sayed
Customer Success Lead

Samira champions every client’s journey: proactive, empathetic, and ready to resolve any challenge. Her outstanding record in user satisfaction drives our continuous growth in the Dubai market.

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Transparent Pricing

Select a plan that matches your needs. Our pricing is straightforward — no hidden charges, flexible terms, and transparent upgrades so you always know what you’re investing in.

Starter
Free
  • ✓ Single device onboarding
  • ✓ Basic live chat support
  • ✓ Access to retail & repair services
Sign Up Free
Business
AED 129/mo
  • ✓ Up to 25 devices managed
  • ✓ Priority diagnostics & support
  • ✓ Automated workflows & analytics
  • ✓ Discounted repair & service rates
Start Business Plan
Enterprise
Contact Us
  • ✓ Unlimited devices
  • ✓ Dedicated account manager
  • ✓ Custom integrations
  • ✓ 24/7 enterprise support
Request Quote

Frequently Asked Questions

Most repairs are completed within the same day. We’ll keep you updated throughout the process.

Absolutely! Our Business and Enterprise plans allow onboarding and management of multiple devices for your team or organization.

We work with all major brands, including Apple, Samsung, Huawei, Xiaomi, Oppo, and more.

Yes, all remote diagnostics and operations are encrypted to ensure the highest level of data security and privacy.

Simply click ‘Get Started Now’, create your account, and follow the SaaS onboarding steps!

Ready to Get Started?

Start your free trial or schedule a live demo — join thousands of satisfied customers experiencing the Al Emarat Mobile Solutions advantage. Whether you’re a business, retailer, or tech enthusiast, our SaaS-powered ecosystem is designed for you. Benefit from immediate access, world-class support, and continuous upgrades.

Customer onboarding and SaaS demo at Al Emarat Mobile Solutions

Contact Us

Questions, partnership opportunities or urgent support? Reach out to our dedicated team and we’ll respond within one business day.

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Al Emarat Mobile Solutions Location Map